TwynUp Support

Email us at hello@twynup.com. We reply within 2 working days.

Signing in

TwynUp signs you in with a code sent to your mobile number. New to TwynUp? Tap Register now on the sign-in screen.
No code? Check the number, wait for the resend timer and tap Resend. Codes expire after a few minutes.

Recording a match

One phone keeps score and the others join as cameras by scanning its code. Say “TwynUp” during a point to save a highlight.
After the match, clips upload to the players’ accounts. Keep the app open or minimised until uploads finish.

Safety

Report a video, comment or profile from its menu (⋮). We aim to act on reports of objectionable content within 24 hours.
Block someone from their profile, one of their comments or one of their videos. Settings, Blocked accounts lists everyone you have blocked.
Untag yourself from a video from its players list.
For anything urgent, email hello@twynup.com with “Safety” in the subject.

Your account and data

Delete your account: see twynup.com/delete-account.
Privacy policy: twynup.com/legal/privacy-policy. Terms: twynup.com/legal/terms.

TwynUp is operated by Manya Fintech Solutions Pvt. Ltd., Lakehomes, Powai, Mumbai - 400076 Maharashtra, India.